Beth Bolen Chun

Senior Associate

Phone number
(202) 342-8671

Beth Chun focuses her practice on State Attorneys General (AG) investigations and advising on State AG priorities and consumer protection compliance. Beth assists clients in identifying potential compliance concerns, responding to office consumer complaints, inquiries, Civil Investigative Demands and subpoenas at the state level. She has extensive experience in state automatic renewal investigations and marketing compliance and navigates complex individual state and multistate consumer protection investigations involving marketing and advertising, privacy and data security, and other general consumer protection matters. Beth’s clients encompass a variety of business sectors including retail, media, real estate, financial services, technology/software, and healthcare/pharmaceutical.

For almost a decade, Beth worked at the Consumer Protection Division of the Office of the Attorney General of Texas prior to coming to Kelley Drye. This past experience as the intake and complaint team supervisor, where she routinely identified potential enforcement cases, helps Beth in her current role where she regularly reviews, summarizes, and analyzes consumer complaints and marketing materials and, through issue-spotting, identifies areas of legal risk for the client. She work closely with the company’s marketing and legal teams to continue to monitor and improve compliance efforts and respond to any consumer complaints or AG inquiries to help mitigate state attention.

In addition, during her time with the Texas AG she investigated and prosecuted violations of the Texas Deceptive Trade Practices Act and other state and federal consumer protection laws. Beth led various multi-state investigations into national corporations, acting as principal drafter, and managing and serving as representative in negotiations for Texas and other participating states. She also co-chaired the states’ CAFA working group, reviewing class actions for fairness and potential impact on government enforcement. Beth’s experience at the Texas AG’s office, particularly as a leader of multi-state investigations and groups, has positioned her as a leader in this space.

Lead counsel in Texas investigation into leading digital and mobile payment processing corporation regarding alleged violations of the DTPA related to its app’s security and privacy disclosures, resulting in Assurance of Voluntary Compliance and payment of $175,000 to the State.

As lead counsel for Texas and executive committee member, participated in crafting of $113 million settlement resolving 33 states’ investigation into battery and software disclosure issues for one of the leading smartphone manufacturers.

Lead counsel in Texas investigation into tourism website deceptively charging additional fees for tickets to national monuments, resulting in Agreed Judgment, $125,000 in attorneys’ fees and restitution to Texas consumers.

Lead counsel in Texas investigation into app developer’s violations of the Children’s Online Privacy Protection Act, concluding with Assurance of Voluntary Compliance requiring compliance with federal law and payment.

Lead counsel in Texas investigation into a tech support software scam, resulting in an Agreed Judgment and payment to the State.

Lead counsel in Texas action against a premium text message service company engaged in wireless cramming, resulting in an Agreed Judgment and payment of $325,000 to the State.

As co-counsel and executive committee member, participated in drafting and negotiation of settlements resolving fifty states and federal regulators’ investigations of four major wireless carriers’ roles in facilitating wireless cramming, helping to obtain over $300 million total in restitution to consumers and payments to state and federal agencies.