Beth Bolen Chun

Senior Associate

Phone number
(202) 342-8671

Beth Chun focuses her practice on state-level regulatory enforcement actions and State Attorneys General investigations, advertising and marketing, data privacy, and other consumer protection law matters.

Beth comes to Kelley Drye from the Consumer Protection Division of the Office of the Attorney General of Texas. She investigated and prosecuted violations of the Texas Deceptive Trade Practices Act and other state and federal consumer protection laws. Beth led and participated in executive committees of various multi-state investigations into national corporations, acting as principal drafter, and managing and serving as representative in negotiations for Texas and other participating states. She led and assisted in investigations and litigation related to complex or emerging technologies on behalf of the State of Texas.

As the supervisor of the division’s first Intake and Complaint Team, Beth led a team reviewing businesses for potential investigation and responding to consumer inquiries, while developing new division intake processes. While working remotely, she trained and supervised a dozen staff in the complaint entry process to handle consumer complaint surges stemming from Covid-19 and Winter Storm Uri disaster declarations. Beth oversaw the intake of over 30,000 consumer complaints during FY 2020.

Lead counsel in Texas investigation into leading digital and mobile payment processing corporation regarding alleged violations of the DTPA related to its app’s security and privacy disclosures, resulting in Assurance of Voluntary Compliance and payment of $175,000 to the State.

As lead counsel for Texas and executive committee member, participated in crafting of $113 million settlement resolving 33 states’ investigation into battery and software disclosure issues for one of the leading smartphone manufacturers.

Lead counsel in Texas investigation into tourism website deceptively charging additional fees for tickets to national monuments, resulting in Agreed Judgment, $125,000 in attorneys’ fees and restitution to Texas consumers.

Lead counsel in Texas investigation into app developer’s violations of the Children’s Online Privacy Protection Act, concluding with Assurance of Voluntary Compliance requiring compliance with federal law and payment.

Lead counsel in Texas investigation into a tech support software scam, resulting in an Agreed Judgment and payment to the State.

Lead counsel in Texas action against a premium text message service company engaged in wireless cramming, resulting in an Agreed Judgment and payment of $325,000 to the State.

As co-counsel and executive committee member, participated in drafting and negotiation of settlements resolving fifty states and federal regulators’ investigations of four major wireless carriers’ roles in facilitating wireless cramming, helping to obtain over $300 million total in restitution to consumers and payments to state and federal agencies.