Kelley Drye welcomes you to AG Chronicles: a monthly newsletter breaking down State Attorneys General consumer protection issues and highlighting news from the states.


A Conversation with the Kelley Drye State Attorneys General Team
2024 State Attorneys General Webinar Series

June 25, 2024 from 2:00 pm to 3:00 pm (EDT)

Join Kelley Drye’s State Attorneys General Ad Law team in our upcoming webinar led by Chair Paul Singer, Special Counsel Abby Stempson, and Senior Associate Beth Chun.

This month we will have a roundtable discussion on investigations and enforcement actions led by state attorneys general (AGs) and the broad authority the states have to perform pre-litigation discovery through investigative subpoenas, often called ​civil investigative demands or CIDs. We will break down the investigation process and discuss:

  • Common issues that trigger a state – or multi-state – investigation
  • What to expect when under investigation and how to respond
  • Background and caselaw on state AG CID authority
  • Other pre-suit investigative tools available to state AGs
  • Strategies for avoiding a state AG inquiry

Register Here.


Resort to ​“Hidden Fees” and You May End Up with a Heartbreak Hotel

Consumer protection enforcers may be on the lookout for misleading hotel and resort rates and fees this summer travel season. This includes state attorneys general (AGs), who have announced multiple lawsuits and settlements regarding ​“hidden resort fees” in recent years.

Budding Enforcement on Synthetic Cannabinoids

Cannabinoids have been a popular topic of conversation for regulators as the cannabis landscape continues to evolve. Since the days of the tobacco Master Settlement Agreement and related investigations, Attorneys General (AGs) have long focused on protecting minors from health effects of both legal and illegal drugs (see, e.g., here and here). AGs are continuing to use their consumer protection powers in unique ways to protect against alleged misrepresentations relating to THC containing products.

California AG Says Funeral Service Provider Made a Killing – At Consumers’ Expense

Everyone dies.” This was the first line in the California Attorney General’s 2021 complaint against the nation’s largest funeral service provider, Service Corporation International (“SCI”). Earlier this month, Attorney General Rob Bonta announced a proposed settlement with SCI, based in Texas and doing business as the Neptune Society and the Trident Society. California alleged that SCI violated the Unfair Competition Law and False Advertising Law by engaging in false advertising in its marketing and sale of pre-need cremation packages.

Consumer Enforcement Overview: 2024 NAAG Consumer Protection Spring Conference

Last week, State Attorneys General (AGs) and staff convened to discuss the hot topics in consumer protection in private and public sessions during the NAAG Consumer Protection Spring Conference. The Executive Director of NAAG, Brian Kane, started off the day with a theme that would echo throughout the panels – that businesses should be mindful that their industry may be defined by ​“the least of” the actors in the space. We provide some of the most relevant insights from the public sessions.

Arizona Turns Up the Heat in Amazon’s Legal Battles

General Kris Mayes recently filed two new lawsuits against Amazon.

The first accuses Amazon of using ​“dark patterns,” or digital design tricks, that make it difficult for consumers to cancel their Prime subscriptions. According to the lawsuit, Amazon used misleading graphics and wording and emphasized the benefits of Prime before allowing consumers to cancel their subscriptions to the service, among other hurdles designed to exploit cognitive biases and influence a user’s choices.

California Issues FAQs on Hidden Fee Law

This week, the California AG’s office released a set of FAQs on California’s law addressing hidden fees. As a reminder, the law states that the following practices will be unlawful under the Consumer Legal Remedies Act (“CLRA”).

California DOJ Dispels Myths on New Hidden Fee Law

Last year, California enacted a law which will generally require companies to include all mandatory fees when they advertise prices.

AGs Protect Children from AI (and Chainsaws)

Last week in South Carolina, AGs, staff, and members of the community gathered for the AI and Preventing Child Exploitation Seminar, presented jointly by the Attorney General Alliance (AGA) and the National Association of Attorneys General (NAAG). Sessions focused on robocalls, online platforms, youth digital wellness and mental health, and the potential benefits of AI.

What We Learned From … NAAG’s Director of the Center for Consumer Protection

What trends are shaping consumer protection in 2024?

From kids on social media to fake reviews and junk fees, state AGs are working across state (and partisan) lines on initiatives that promise to mold the consumer protection landscape for years to come. In this post, we reflect on our conversation with Todd Leatherman, who works at the forefront of these issues as Director of the National Association of Attorneys General (NAAG) Center for Consumer Protection.

Attorney General Alliance Meeting Recap: Focus on Director Chopra’s Remarks

Last week, state attorneys general (AGs) gathered to discuss Nevada Attorney General and Attorney General Alliance Chair Aaron Ford’s Initiative, focusing on consumer protection education. Attendees heard from many panels discussing topics ranging from consumer financial literacy, digital literacy, and cybersecurity, to the continued hot topic of AI. We are highlighting the fireside chat between AG Ford and CFPB Director Rohit Chopra, as they discussed a variety of important topics and collaboration with State AGs.



Attorney General Griffin Celebrates Big Win’ Allowing State Lawsuit Against TikTok to Proceed

Choices Women’s Medical Center Complies With Attorney General Griffin’s Cease And Desist Demand, Removes Unlawful Language From Website


Attorney General Bonta Secures Settlement Requiring Liberty Tax to Stop Deceptive Advertising

Attorney General Bonta’s Office of Gun Violence Prevention Issues Report on California’s Nine Court Protection Orders to Prevent Gun Violence

Attorney General Bonta Announces Sentencing in $4.3 Million Embezzlement Case in Sacramento

Attorney General Bonta Advocates for Greater Regulation and Enforcement of Private Equity Healthcare Transactions and Abuses


Attorney General Tong Statement on Connecticut Insurance Rate Hike Requests


Video Consumer Alert: AG Moody Shuts Down Fake Websites Scamming Sunpass Users


Court Rejects Avid Telecom’s Attempts to Dismiss Illegal Robocalls Case

Attorney General to Review, Contest Consumers Energy’s Latest Rate Hike Request


Attorney General Bailey Settles Sunshine Law Lawsuit in Maries County


Attorney General Hilgers Files Landmark Lawsuit against TikTok in Nebraska State Court

Attorney General Mike Hilgers Files Lawsuit against Everlight Solar for Unlawful Door-to-Door Sales Tactics & Misleading Consumers


Attorney General Ford Announces Settlement with Multiple Wireless Carriers Over Deceptive and Misleading Advertising Practices

New Jersey

AG Platkin, Division on Civil Rights Reach Settlement in Four Housing Discrimination Cases Against Coldwell Banker Realty

New York

Attorney General James Applauds Passage of Legislation to Protect Children Online  

Attorney General James Secures $350,000 from Long Island Nissan Dealers for Cheating Consumers

Attorney General James Warns New Yorkers of Online Romance Scams

Attorney General James Sues Cryptocurrency Companies NovaTechFx and AWS Mining for Defrauding Investors of More Than $1 Billion


Attorney General Miyares Announces $270 Million Multistate Settlement with Amneal Pharmaceuticals

Washington D.C.

Attorney General Schwalb Secures Over $227,000 for Workers & DC in Multiple Wage Theft Actions

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