YouTube Faces Suit Over Automatic Renewal Practices
Last month, plaintiffs filed a class action lawsuit against YouTube (and its parent company Google), alleging that the company violates Oregon laws by automatically renewing paid subscriptions to premium music, television, and video streaming services without adequately disclosing the offer terms or getting consent. Specifically, the complaint alleges that the company violated Oregon’s automatic renewal law by:
- failing to present the automatic renewal offer terms in a clear and conspicuous manner and in visual proximity to the request for consent;
- charging consumers without first obtaining their affirmative consent; and
- failing to provide an acknowledgment that includes the offer terms, cancellation policy, and information on how to cancel in a manner that can be retained by the consumer.