Practical Law The Journal Interviews Partner Gonzalo E. Mon on Free-to-Pay Trials
Partner Gonzalo E. Mon was interviewed for the GC Agenda column of Practical Law The Journal about free-to-pay trials, such as those in which “web-based subscription services [are marketed] through free trials” that automatically become paid subscriptions. In addition to meeting adequate disclosure requirements regarding consumers’ consent for payments, the article recommends companies “avoid using pre-checked boxes to obtain consent for payments,” “clearly present key offer terms in a [manner] that will be readily apparent to consumers,” and “respond to repeated consumer complaints.”
To read the article, please click here.