Partner Lauri A. Mazzuchetti Discusses Poor Company Reviews on Fox News
Partner Lauri A. Mazzuchetti was interviewed during the Fox News program, Your World with Cavuto, regarding a company threatening to sue after a customer posted a negative review of a product on Amazon. Ms. Mazzuchetti noted that the issue in this situation is that the company believes the review to be fake and false, and thereby inconsistent with its brand. Ms. Mazzuchetti said, “both companies and consumers want the information on the Internet to be accurate,” and suggests a system of checks and balances as a potential solution to this issue.