CMO Kate Stoddard Discusses the Power of Client Service in Berbay Podcast

Chief marketing officer Kate Stoddard was interviewed by Sharon Berman of Berbay Marketing & PR in a podcast episode titled, The Power of Client Service.” Kate speaks about changes in attorneys’ views on business development over time and the importance of embracing client service as a bedrock of client development. She highlights best practices for quality client service and how the firm’s Client Service and Innovation Committee champion’s Kelley Drye’s Client Service Standards.

Click to listen to the podcast.