August 14, 2014
Associate was quoted in the Law360 article “7 Ways To Shield Food Product Websites From Legal Troubles.” The article discusses how food and beverage companies are facing an increasing slate of regulatory actions and putative class actions over claims made on their products' websites and social media platforms. Regulatory and case law on this matter is just starting to take shape, but there are several best practices that could help fend off legal trouble. She advised companies to monitor customer testimonials, saying "It's not sufficient to quote what someone says. They have to be representative of the typical consumer experience." While its unlikely regulators will come after a company the same day that an offending customer testimonial is put up, it's important to regularly monitor comments and any comments that are highlighted as customer testimonials should meet the same standards as any of the company's other advertising materials.