Partner W. Michael Ryan spoke on September 17, 2014 at the NASSCOM BPM Strategy Summit in Bangalore, India on Contracting Excellence. The session focused on structuring contracts to go beyond traditional performance measures and aligning the partner to company’s core capabilities and the structure of the industry in which it competes.

NASSCOM is the leading trade association for software and business process outsourcing providers in India.

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W. Michael Ryan Speaks at NASSCOM BPM Strategy Summit