---
title: Chargebacks911 Settlement Highlights FTC and AG Scrutiny of Chargeback Mitigation Practices
date: 2023-11-21T03:00:00-05:00
author: "mhenry@kelleydrye.com"
canonical_url: "https://www.kelleydrye.com/viewpoints/podcasts/ad-law-access/chargebacks911-settlement-highlights-ftc-and-ag-scrutiny-of-chargeback-mitigation-practices"
section: Podcast Episodes
---
# Chargebacks911 Settlement Highlights FTC and AG Scrutiny of Chargeback Mitigation Practices

  November 21, 2023 | 6 min

 

 

 

 

 

 

 [Kelley Drye Ad Law Access Podcast](https://soundcloud.com/adlawaccess "Kelley Drye Ad Law Access Podcast") · [Chargebacks911 Settlement Highlights FTC and AG Scrutiny of Chargeback Mitigation Practices](https://soundcloud.com/adlawaccess/chargebacks911-settlement "Chargebacks911 Settlement Highlights FTC and AG Scrutiny of Chargeback Mitigation Practices")

 [Apple](https://podcasts.apple.com/us/podcast/chargebacks911-settlement-highlights-ftc-and-ag/id1457734764?i=1000635540585) [SoundCloud](https://soundcloud.com/adlawaccess/chargebacks911-settlement?si=5c1cd674ae27477982a2d603e5757eeb&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing) [Spotify](https://open.spotify.com/episode/24JiKheP3YL7JRbaJKdpqb?si=h68euyCJSQyWl5PWSDNIuw) 

 

This week, the FTC and Florida AG announced a settlement with Chargebacks911, a chargeback mitigation company that touted its ability to help companies respond to and reverse consumer credit card disputes. The FTC and Florida AG sued the company in April 2023, alleging that Chargebacks911 used deceptive techniques to contest chargebacks and lower clients’ chargeback rates.

[www.kelleydrye.com/viewpoints/blog…ation-practices](https://gate.sc/?url=https%3A%2F%2Fwww.kelleydrye.com%2Fviewpoints%2Fblogs%2Fad-law-access%2Fchargebacks911-settlement-highlights-ftc-and-ag-scrutiny-of-chargeback-mitigation-practices&token=94595-1-1701882438949 "https://www.kelleydrye.com/viewpoints/blogs/ad-law-access/chargebacks911-settlement-highlights-ftc-and-ag-scrutiny-of-chargeback-mitigation-practices")

 

 

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### Related Services

- [Federal Trade Commission](https://www.kelleydrye.com/practices/federal-trade-commission)
- [State Attorneys General](https://www.kelleydrye.com/practices/state-attorneys-general)