---
title: CMO Kate Stoddard Discusses Institutionalizing a Client Service Mentality in Good2bSocial Podcast
date: 2022-03-31T00:00:00-04:00
author: Import Bot
canonical_url: "https://www.kelleydrye.com/news/cmo-kate-stoddard-discusses-institutionalizing-a-client-service-mentality-in-good2bsocial-podcast"
section: News
---
# CMO Kate Stoddard Discusses Institutionalizing a Client Service Mentality in Good2bSocial Podcast

 March 31, 2022

 

 

 

 

 

 

Chief marketing officer [Kate Stoddard](/Our-People/Catherine-A-Stoddard) was interviewed by Guy Alvarez of Good2bSocial in a podcast, ​“The Importance of Client Service at Law Firms and How to Institutionalize a Client Service Mentality.” She discussed features of how law firms are structured that can make client service a challenge, and how Kelley Drye helps clients have a consistently positive experience through the adoption of [Kelley Drye Client Service Standards](/Our-Firm/Service-and-Value/Client-Service).

Click to [listen to the podcast](https://good2bsocial.com/legal-marketing-podcast-ep-156/).

 

 

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