Unwieldy spreadsheets. Inconsistent data. Duplicate efforts. META Advisors’ process of managing bankruptcy claims was time-consuming and vulnerable to human error. Originating through an empathy interview in Kelley Drye’s Innovation Lab in which we uncovered some of the client’s pain points, the firm identified a solution and developed an online database that allows META to more easily and efficiently process bankruptcy claims as a post-confirmation trustee. As a result, META can “reclaim” much of the time and energy previously spent taming thousands of rows of bankruptcy claim data.