Partner Randy Lehner
authored the Legal Executive Institute
blog post “Next Steps for a Revenue Recovery Program: The Power of Communication,” which discusses the objectives of a revenue recovery program, and how to communicate those objectives internally. This is Randy’s fourth installment in a series about revenue recovery, following up on his last three posts explaining how to start a revenue recovery program and how it can be beneficial to companies, their clients and colleagues. Randy explains why the goal-setting process is critical to the success of a recovery program and that all initial communications should contain information about the “who, where and what” of the program.