Consumer litigation across the retail industry has been on a continuous rise with allegations that companies have falsely advertised their products or violated consumer protection laws. In the InsideCounsel article “5 Class Action Trends for Retailers – and How to Stay Out of Trouble,” senior associate Cathy Lee and associate Crystal Skelton explain trends retailers can expect to see in 2016 and provide compliance guidelines to assist companies in staying out of trouble. The authors expound on class action trends in misleading sales prices, Made in USA labels, the Telephone Consumer Protection Act, the Americans with Disabilities Act, and gift card redemption rules. Understanding class action trends and compliance regulations in these areas can help retailers avoid becoming a target.
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