Partner Gonzalo Mon
co-authored the Customer Think
article "A Five-Step Program to Making Your Website Accessible to the Disabled." In the first installment of a two-part series, they discuss the importance of website accessibility and the formulation of regulation under the Americans with Disabilities Act (ADA) as it relates to e-commerce. Gonzalo provides 5 key takeaways to help tackle accessibility concerns and proactively bring accessibility practices into play.