Chief marketing officer Kate Stoddard was interviewed by Guy Alvarez of Good2bSocial in a podcast, “The Importance of Client Service at Law Firms and How to Institutionalize a Client Service Mentality.” She discussed features of how law firms are structured that can make client service a challenge, and how Kelley Drye helps clients have a consistently positive experience through the adoption of Kelley Drye Client Service Standards.

Click to listen to the podcast.

CMO Kate Stoddard Discusses Institutionalizing a Client Service Mentality in Good2bSocial Podcast