New BTI Report Identifies Kelley Drye as an Unparalleled Leader in Client Service

The recently released BTI Client Service A-Team: Survey of Law Firm Client Service Performance 2021 recognized Kelley Drye as an unparalleled leader in client service.

As a result, BTI has included Kelley Drye in its 2021 BTI Client Service A-Team.  This distinction is limited solely to law firms considered by clients to deliver the absolute best levels of client service, and is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel.

The in-depth interviews with 350 corporate counsel revealed that the firm’s client service is noteworthy among law firms serving the world’s largest companies.