Combatting illegal robocalls has been a top priority for regulators and the communications industry for several years. The Federal Communications Commission (FCC) has issued a flurry of rules and orders to implement a new call authentication framework known as STIR/SHAKEN, authorizing robocall blocking services and mandating other robocall mitigation practices. This webinar will help service providers understand the STIR/SHAKEN framework, informing service providers of their new obligations, how to respond to investigation requests, and how to develop an effective robocall mitigation program. Join partner Steve Augustino and associate Chris Laughlin as they discuss:

  • implementation of STIR/SHAKEN;

  • due diligence on new and renewing customers;

  • measures to prevent or avoid the origination of illegal robocalls;

  • responding to Traceback requests; and

  • cooperating with law enforcement investigations.