With the Universal Service Fund continuing to grow and the USF contribution factor skyrocketing to nearly 18%, the federal Universal Service Fund remains a critical area for all telecommunications providers. Customers increasingly are focusing on the USF surcharge in negotiations, and the competitive consequences of over- or under- reporting USF directly affect the company's bottom line.

In the 3rd annual webinar, Kelley Drye walked you through the USF changes you need to know, with an eye toward what to expect in 2012. We also discussed the audit and appeal process in detail, including the differences between USAC and Inspector General audits. Our speakers offered analysis and practical advice based on frontline experience in audits and appeals, and years of providing compliance and enforcement advice in this area.

The following topics were addressed:

  • The 2012 USF Reform Agenda -- High Cost (CAF) and Low-Income (Lifeline)
  • Changes to the 2012 Form 499A and instructions
  • Significant USF Appeals in 2011
  • Developments in the USF Audit and FCC Appeal Process