Kelley Drye

Attorneys & Professionals 

Crystal N. Skelton

Senior Associate Email vCard
Los Angeles
Phone: (310) 712-6467
Fax: (310) 712-6199

Crystal Skelton is a senior associate in the firm’s Los Angeles office. Her practice includes representing a wide array of clients – from tech startups to established companies – in privacy and data security, advertising and marketing, and consumer protection matters.

Ms. Skelton advises clients on a wide variety of privacy, data security, and other consumer protection matters, specifically focusing on issues involving children’s privacy, mobile apps, the “Internet of Things,” big data, and other emerging technologies. She regularly drafts privacy policies and terms of use for websites, mobile application, and other connected devices.  Her experience includes the development of privacy and information security programs; negotiation of provisions overseeing how vendors handle personal information; audits regarding the collection, storage, use and disclosure of personal information; and guidance through data security breach incidents. Ms. Skelton counsels clients on conducting practices in compliance with the FTC Act, the Children’s Online Privacy Protection Act (COPPA), Gramm-Leach-Bliley Act, the GLB Safeguards Rule, Fair Credit Reporting Act (FCRA), Fair and Accurate Credit Transactions Act (FACTA), and state privacy and information security laws.

Ms. Skelton also helps advertisers and manufacturers balance legal risks and business objectives to minimize the potential for regulator, competitor, or consumer challenge while still executing a successful campaign. Her advertising and marketing experience includes counseling clients on issues involved in marketing to children, interest-based advertising (IBA), telemarketing (including calling/texting practices), environmental marketing, commercial email messages, endorsements and testimonials, food marketing, and alcoholic beverage advertising. She represents clients in advertising substantiation proceedings and other matters before the Federal Trade Commission (FTC), U.S. Food and Drug Administration (FDA), and Alcohol and Tobacco Tax and Trade Bureau (TTB). She also represents clients in advertiser or competitor challenges before the National Advertising Division (NAD) of the Council of Better Business Bureaus. In addition, Ms. Skelton assist clients in complying with accessibility standards and regulations implementing the Americans with Disabilities Act (ADA), including counseling companies on website accessibility, and advertising and technical compliance issues for commercial and residential products.

Prior to joining Kelley Drye, Ms. Skelton practiced privacy, advertising, and transactional law at a highly regarded firm in Washington, D.C. and as a law clerk at a well-respected complex commercial and environmental litigation law firm in Los Angeles, California. Previously, she worked at the law firm featured in the movie “Erin Brockovich,” where she worked directly with Erin Brockovich and the firm’s name partner to review potential new cases.

Representative Experience

Providing privacy and information security counseling to established satellite services provider concerning the launch of a new Internet of Things product. Counselling consists of a full-scale security audit, including assessment of the information security program, analysis of the data process flow, and review of the privacy policy and other consumer-facing documents.

Provides regular privacy and information security compliance counseling for notable innovative brands. While consumers struggle with a notice and choice structure and have very legitimate concerns on whether data collected for marketing purposes is put to a secondary use, and over the security of the data, even if it is anonymous, Ms. Skelton helps clients achieve reasonable and flexible approaches to privacy that do not stifle innovation while increasing transparency and control for consumers.

Assisting clients in proactive efforts designed to prevent data breaches, and legal compliance and public relations efforts upon discovering a potential data breach.

Advising clients in developing and auditing telemarketing and non-telemarketing calling/texting compliance programs under the TCPA, TSR, and state laws.

Advises numerous clients on the application of the Americans with Disabilities Act to high-tech devices, such as websites and point of sale card-swipe devices. Ms. Skelton identifies and helps clients address potential compliance gaps to mitigate the risk of exposure and challenge from regulators and class action attorneys. In instances in which clients have received complaints or demand letters, she has helped them to negotiate favorable settlements.

Lead associate in defending against FTC investigation into environmental marketing claims.

Assisted a major pet food retailer challenge various comparative claims made by one of its major competitors.  The challenge resulted in a favorable decision at the NAD.

Assisted retailers and non-profit organizations on privacy considerations for the development of websites and mobile applications, including drafting privacy policies and website terms of use.

Lead associate in drafting public comments filed with the FTC, FDA and other agencies regarding proposed rulemakings.

Memberships & Associations

International Association of Privacy Professionals (IAPP)
Los Angeles County Bar Association
Women Lawyers Association of Los Angeles

Print PDF

June 2016

Federal Trade Commission v. Inc.

E-Commerce Law Reports


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